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Go-To Skincare logo

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Product Subscriptions

How do product subscriptions work?

Our very handy subscription service allows you to schedule recurring deliveries for your Go-To favourites (so you never, ever run out). Select your products to be packed and delivered every two, three, or four months. And receive a free gift from Go-

Do you offer product subscriptions?

For Netflix? No. Skincare? Heck yeah. When browsing individual products you might have noticed the ‘just the one, please’ or ‘subscribe’ options below the peachy add to bag button. Choose to have your Go-To favourites delivered every two, three, or f

Can I cancel my subscription?

You can! Modify or cancel your subscription at any time. Just login to your account to update your details. Any issues - send us an email at [email protected] or jump on live chat and our customer service fairies can give you a hand.

Can I edit my subscription?

Absolutely. The products, frequency, payment method, shipping details, can all be edited within your account right . Having trouble? Shoot our customer service wizards a quick message via the live chat, or email [email protected].

Do I have to commit to a minimum term?

Nope. Never. You can pause or cancel your subscription at any time. Just jump back in your account to update your subscription plan.

How do I pay for each subscription order?

Upon subscribing you’ll enter your credit card details, and payment will be automatically deducted the day of each recurring delivery being processed and packed. Nice.

Is shipping free?

You betcha. All subscription orders automatically qualify for free shipping within Australia. For international orders (howdy!) standard shipping is free only after you’ve spent a certain amount. These thresholds vary, have a closer look here.

How do I claim my subscription gift?

Firstly, excellent question. Secondly, you have to make sure you click ‘add to cart’ for the free gift on your very first subscription order. (A little window pops up, you’ll see!) If you don’t do this we’ll assume you aren’t a fan of free/fun things

How will subscriptions work with products that have refills?

If you set up a subscription for our two refill-friendly products, Properly Clean and Very Lightweight Moisturiser, every recurring order will be a refill pouch or pod only. (We’re going to assume you already have a Properly Clean bottle or Very Ligh