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Products & Stock

What if an item is out of stock?

You will be alerted that we are out when you try to buy it. Or! If we run out after you've already placed your order you can a) let us apologise profusely, b) decide on another product for us to send you instead, c) request a full refund, or d) sign

Is Go-To tested on animals?

No. Just Zoë. Go-To is not tested on animals and is cruelty free. We have the PETA tick to proudly prove it.

Does Go-To contain nasties?

‘Nasties' is a nebulous, unregulated term that we avoid. We formulate everything to be as gentle and accessible for sensitive skin as possible, so more people can enjoy using more of our products. We leave out silicones, parabens, PEGs, sulfates (SLS

Where are Go-To products made?

Australia. Australian founder, Australian owned, Australian made.

Who develops Go-To products?

We do. We are a private company, owned and operated in Australia.

How can I find out when my Go-To expires?

You’ll find a Period After Opening (POA) date printed near the ingredients list. This is the little open jar symbol with a number inside - 12M / 9M / 6M - that dictates how many months you have to lather that specific product on your cute face or bod

Are the fragrances in your products natural?

Some people have concerns over synthetic fragrances and rightly so, because many are sensitising compounds, made using solvents and with residual allergens. The 100% naturally-derived fragrances used in our Go-To products have been thoroughly researc

What products in the Go-To range are vegan friendly?

The list is growing (quickly!), but at this very moment, only the following Go-To products are suitable for vegans: Fancy Face, Properly Clean, Juicy Gel, Gentle Exfoliator, Clarifying Exfoliator, Glow Exfoliator, Clarifying Face Hero, Very Amazing R

Do you use peace silk for Face Case?

No. We looked into peace, or “vegan” silk, but chose to go with traditional methods. (It’s worth noting that peace silk is not actually vegan, since it is still produced by an insect.) For a detailed explanation on peace silk, we recommend a trip to

What’s the difference between Fancy Face, Properly Clean, and Juicy Gel?

Properly Clean is a water-based mousse cleanser, Juicy Gel is a water-based gel cleanser, and Fancy Face is a nourishing oil cleanser and makeup remover in one. All are very gentle and very effective, but they excel at different things. For example,

What’s the difference between Face Hero and Clarifying Face Hero?

The only thing these two have in common is their (iconic) name. Think of Face Hero as your nourishing oil to replenish, revive, and arm the skin with antioxidants. And think of Clarifying Face Hero as your treatment oil to address pimples, redness, a

How do I wash Posh Cloth?

Rinse well with water after use. And after every few uses, toss in the washing machine with similar colours and without any fabric softener. Tumble dry on low heat or air dry and don't you dare iron or dry clean it (why would you).

Can I use Much Brighter Skin with my other actives?

So vitamin C pairs well with some actives (think: Niacinamide! Vitamin E! Hyaluronic acid!), but should be kept far away from others (Benzoyl Peroxide! Retinoids!). Let us guide you through it step-by-step.

Does Much Brighter Skin smell of hotdog water, like other vitamin C’s?

No way. Much Brighter Skin smells like geranium, bergamot and mandarin. Think: Floral! Fresh! Pretty! The complete opposite of hotdog water. What’s the hotdog water about? This is a mystery even to our formulation wizards.

Can I buy Go-To in any shops?

Sure can! Go-To is available from Mecca (Australia and NZ), and Douglas (Europe).