Returns
What's Go-To returns and refund policy?
If for any reason you are not completely satisfied with your purchase, rest assured we have a 30-day money back guarantee from the date you received your skincare. This includes products that have been opened and used - we expect you gave them a red
Can I return Go-To products I purchased at Mecca?
If you nabbed your Go-To from Mecca, you will need to get in touch with their magnificent customer service team to arrange for a replacement, exchange, or refund.
Do you offer refunds?
Yes, we absolutely do. If for any reason you are not completely satisfied with your purchase, rest assured we have a 30-day money back guarantee from the date you received your skincare. This includes products that have been opened and used - we expe
When can I expect my refund to be processed?
Once product has arrived back at our warehouse, please allow 3-5 days for your return/refund to be processed internally. Don’t worry - we’ll keep you notified every step of the way.
How do I return my order?
You can return your order within 30 days from the day you received your skincare. This includes products that have been opened and used - we expect you gave them a red hot go before deciding ‘not for me!’. Please email [email protected] within th